Quiz Unit 4

Quiz Unit 4

Professional Development

•

27 Qs

quiz-placeholder

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Quiz Unit 4

Quiz Unit 4

Assessment

Quiz

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Professional Development

•

Professional Development

•

Practice Problem

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Medium

Created by

Raul Torres

Used 1+ times

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27 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is ACT primarily used for in Operations?

Email management

Case management

Financial transactions

Network security

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which software does ACT link to in other departments?

Microsoft Office

ODIN and Navision

Google Drive

Slack

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should you do at least 15 minutes prior to starting your shift?

Check your email

Log in to ACT

Update your software

Review your tasks

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which software does ACT not link to?

ODIN

Navision

Microsoft Office

Provider Headers

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which platform is used to access ACT?

Citrix

VMware

Hyper-V

VirtualBox

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does Citrix create to allow secure remote access to programs?

Virtual machine

Virtual desktop

Cloud server

Local server

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Where should you save documents to ensure they are not lost on the virtual desktop?

Local drive

Cloud storage

USB drive

External hard drive

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Microsoft

Apple

Apple

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Others

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