Ch 3

Jim plays softball on the company team. He feels connected to them because they’ve experienced the joy of winning together, the sadness of losing, and overall camaraderie. He has an emotional connection to them that he does not have with others. That is likely because they are his ________________.

• ethnicity

• high-context culture

• in-group

• out-group

Angela is from New Hampshire and she doesn’t feel like she has much in common with people from the southern U.S. She can’t get past the southern drawl they use and their slow speaking pace. She sees this as a big difference. She places a lot of weight on the way she and her friends speak. This could be referred to as _________________.

• salience

• coculture

• culture

• ethnicity

Kelly and Ryan work at the same office in Columbus, Ohio. However, they became close over their shared involvement in the local Irish heritage club. This is because they are both a member of the same ______________.

• Power distance

• Uncertainty avoidance

• Coculture

• Race

Dwight and Stanley both work as cashiers for fast food restaurants. They are paid minimum wage. They are attending a black-tie party in an upper-class neighborhood. They feel just as equal and good, regardless of the wealth difference, this demonstrates _____________.

• Low-Context

• Low-Power Distance

• High-Context

• High-Power Distance

Phyllis lives in a small Jewish community in Bolivia. She speaks Spanish and is a Bolivian citizen. Despite her citizenship, she identifies herself as Jewish foremost. She follows Jewish religious customs and practices and visits Israel once a year. What best characterizes her primary ethnicity?

• 1. Phyllis is Spanish.

• 1. Phyllis is Latin American.

• 1. Phyllis is Israeli.

• 1. Phyllis is Jewish.

Meredith is an excellent guitar player. She is a blind person, who doesn’t let her physical challenges slow her down. She also teaches at the university. How could you appropriately describe Meredith?

• Meredith plays well for a blind person.

• Meredith is an excellent guitar player and is a person who is blind.

• Meredith is a blind person.

• Meredith is disabled, but teaches at the university.

Raul is a student from Brazil. He values that part of his identity, but he also values his religious beliefs, his race, and his political stance. These multiple identities are all an integral part of how Raul wants to be seen and understood. This aligns with which communication concept?

• Frame switching

• Intersectionality theory

• Stereotyping

• Power distance

Michael began working at the company as a teenager in the mid-1980s. He is now a manager there and has just hired Toby, a recent college graduate who was born in the eighties. Michael and Toby attend the same church, but don’t know each other well. Despite the age gap, they’ve worked fairly well together. Michael often tasks Toby with projects with a brief request via email and not much more. Do you foresee any possible work relationship issues?

• There could be no issues because they know each other from church.

• Michael and Toby cannot communicate well because of the age gap.

• Toby is so young he likely feels that people are always judging him, which could cause problems.

• Toby, a millennial, may need clearer guidance on how to complete a project.

Karen is a 75-year-old woman. Because her peers tend to assume she is incapable of strenuous work, she tends to feel that she is less capable and older than others. This illustrates the harmful effects of _______________.

• being older

• stereotypes

• workplace differences

Nellie’s grandmother gets angry when Nellie posts information about their family conflicts on social media. This is likely because _______________.

• older adults are overly critical.

• younger adults have a greater need for feedback.

• younger adults are less judgmental.

• older adults are more concerned with maintaining privacy online.