Verbal and Non-Verbal Communication Quiz

What is the main focus of this video tutorial?

• The importance of communication in business

• The history of communication

• The evolution of language

• The difference between verbal and non-verbal communication

What is communication according to the video?

• Only the exchange of spoken words

• The use of technology to send messages

• The process of interacting with people using words

• The process of interacting with people, including non-verbal cues

In the communication process, what does the sender do?

• Decodes the message

• Provides feedback

• Ignores the message

• Encodes the message

What are the two main types of communication based on the channel used?

• Formal and Informal

• Direct and Indirect

• Verbal and Non-Verbal

• Personal and Impersonal

Which of the following is NOT a form of oral communication?

• Voice chat

• Emails

• Face to face communication

• Video conferencing

What is written communication?

• Communication through spoken words

• Communication using facial expressions

• Communication using letters, documents, and emails

• Communication through gestures

What is non-verbal communication?

• Communication through written documents

• Communication using words and language

• Communication over the phone

• Communication through signals like facial expressions and body language

Which of the following is an example of kinesics?

• The use of touch

• Body language and facial expressions

• The volume and tone of voice

• The use of time in communication

What does proxemics study?

• The use of touch in communication

• The tone of voice used

• The distance maintained during communication

• The use of time in communication

What is vocalics?

• The use of touch

• The use of facial expressions

• The volume, tone, and pitch of voice

• The use of body language