Grievance Redressal MCQ Quiz

What should be done if the assessee's bank account is not validated and the refund is not received?

• File a new tax return

• Validate the bank account

• Contact the bank directly

• Reapply for the refund

What is the main reason for a refund being wrongly adjusted?

• Credit to prepaid taxes not given

• Incorrect bank account details

• Assessee's non-compliance

• System error

What should an AO do if the employer/deductor has not remitted the TDS amount to the government account?

• Contact the assessee

• Transfer the case to the TDS AO

• File a grievance

• Ignore the issue

What is the first step to take if a refund has not been received?

• File a grievance

• Check if the ROI is processed

• Submit a new ROI

• Validate the bank account

What is a common issue faced when a refund status in TIN-NSDL is misleading?

• Incorrect refund amount

• No refund issued

• Refund issued but returned back

• Duplicate refund requests

What should be done if the assessing officer (AO) fails to process the return pushed by CPC for refund confirmation/demand confirmation?

• File a new return

• Contact the CPC

• Issue a demand notice

• Write to CBDT for extending the time limit

In the case of a refund not received, what is a possible reason related to the Return of Income (ROI)?

• ROI processed resulting in demand due to mismatch of prepaid taxes

• Incorrect PAN details

• Bank account closure

• Overpayment of taxes

If a refund is determined but not received, what should the assessee do?

• File a new tax return

• Raise a refund reissue request

• Contact the bank

• Wait for an automatic reissue

Who can the applicant take up the matter with if not satisfied with the grievance redressal?

• Local tax office

• Director of Public Grievances of the Ministry/Department concerned

• The bank

• The employer

What should an AO do if rectification under section 154 is pending due to challan details not available online?

• Contact the assessee for details

• Reject the rectification

• Wait for system update

• File a grievance