Cashier

What is the 3rd step for Opening Counter?

• Arrangement money notes

• Count and ensure

• Collect float money from Superior

• Close the drawer

After processing the e-invoice for the customer, the status of the receipt is 'Pending.' What does this mean?

• Submission successful

• Possible reason, the customer or staff might have provided or entered incorrect information

• Haven't proceeded the validation in LHDN.

• Connected with LHDN

The cashier should practice the _ steps to effectively communicate with customers, boosting staff confidence and ensuring the best possible customer experience. 

• Five

• Six

• Seven

• Eight

What is the first step before doing a safe drop?

• Sign the form

• Collect Safe Drop amount according to receipt

• Cashier call Main Person

• Message “Warning Cash Exceed Limit” Appear

What are the two amounts of MR.DIY vouchers?

• RM10 and RM50

• RM10 and RM40

• RM50 and RM20

• RM50 and RM100

Is it possible for customers to receive change if their purchase amount is less than the value of the MR.DIY voucher?

• Yes

• No

During process of End Of Shift (EOS) what must the cashier do after the superior keys in the data in the system?

• Verify the amount keyed in matches the DSR form

• Print the EOS Slip

• Pack the sales money

• Proceed with EOD

What does DSR stand for?

• Daily Sales Record

• Daily Standard Record

• Daily Standard Report

• Daily Sales Report

Fazure purchased an item on 14th October 2025 and wants to convert the normal receipt into an e-Invoice.

What is the last date by which she can convert the receipt?

• 3rd October 2025

• 31st October 2025

• 1st November 2025

• 3rd November 2025

Situation 1 :
Customer want to exchange drying rack that he bought yesterday due to incorrect measurement.

Is he eligible to do exchange?

• Yes

• No