Maintenance Requests Quiz

What should be done if the water heater is not providing hot water?

• Kindly follow up with the tenant to check if they tried to relight the pilot

• Offer the tenant an electric grill

• Kindly follow up with the tenant to check if they tried to relight the pilot, if not dispatch a vendor immediately for a thorough assessment

• Investigate further to identify potential localized issues

What is the immediate action required if a car is stuck in the garage?

• Provide troubleshooting assistance

• Dispatch a vendor for a comprehensive assessment

• Offer the tenant a space heater

• Instruct the tenant to align the sensors

What should be done if a garbage disposal is leaking?

• Provide troubleshooting assistance

• Dispatch a vendor for a comprehensive assessment

• Offer the tenant a space heater

• Try to get more details and photos

What should be done if the house has ONE clogged toilet?

• Investigate with the tenant if other areas are affected

• Offer the tenant an electric grill

• Dispatch a vendor for a thorough assessment

• Instruct the tenant to check the circuit breaker panel

What is the urgency of the situation when there is no power in the entire house?

• Immediate vendor assistance is needed

• Offer the tenant a space heater

• Instruct the tenant to troubleshoot the specific area

• Investigate further to identify potential localized issues

What should be done if there is a water leak in the house?

• Dispatch a vendor for a comprehensive assessment

• Investigate with the tenant if other areas are affected

• Offer the tenant an electric grill

• Instruct the tenant to check the circuit breaker panel

What is the immediate action required if there is no heat in the house?

• Offer the tenant a space heater

• Investigate further to identify potential localized issues

• Instruct the tenant to check the circuit breaker panel

• Provide HVAC quick solutions, if that doesn't work, dispatch a vendor inmediatly

What is the immediate action required if the toilet is leaking?

• Offer the tenant a space heater and and dispatch a vendor

• Investigate further to identify potential localized issues

• Instruct the tenant to check the circuit breaker panel and dispatch a vendor

• Locate the shut-off valve behind the toilet and turn it clockwise to stop the water flow and dispatch a vendor

What should be done if the stove is non-functional?

• Investigate with the tenant if other areas are affected

• Offer the tenant an electric grill

• Dispatch a vendor for a comprehensive assessment

• Instruct the tenant to check the circuit breaker panel

What is the Owner's responsibility in addressing critical issues in the house?

• Instruct the tenant to check the circuit breaker panel

• Dispatch a vendor for a comprehensive assessment

• Offer the tenant an electric grill

• Engage a vendor promptly to resolve the issues