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[Jamie] A2P 8.3 Communication skills Exercise 7 8 9

Authored by Nguyễn Jamie

English

Professional Development

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[Jamie] A2P 8.3 Communication skills Exercise 7 8 9
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27 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Complete the expressions for giving feedback using the words below.


We're ____ your progress.

were

great with

pleased with

for improvement

have

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Complete the expressions for giving feedback using the words below.

You're ____ technology.

were

great with

pleased with

for improvement

have

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Complete the expressions for giving feedback using the words below.

You ___ very supportive.

were

great with

pleased with

for improvement

have

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Complete the expressions for giving feedback using the words below.

You ____ an excellent sense of humour.

were

great with

pleased with

for improvement

have

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Complete the expressions for giving feedback using the words below.

There are a couple of areas ______ .

were

great with

pleased with

for improvement

have

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Complete the expressions for giving feedback using the words below.

We think you ____ your admin skills.

were

great with

pleased with

could improve

have

7.

MATCH QUESTION

1 min • 4 pts

A Match the expressions (1–4) with the correct heading (a–d).


Encouraging self-assessment

Is that OK with you?

Preparing someone for the feedback   

However, I have to point out some areas for development.          

Giving clarification

Would that be a fair assessment?

Asking for consent (agreement)

The reason we're concerned is …

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