Pelayanan Prima (Dasar-Dasar Perhotelan)
12th Grade
•19 Qs
Similar activities
PKKWU 8 MARET
12th Grade
•15 Qs
latihan kelas XII perhotelan
12th Grade
•15 Qs
Quiz KWU 4
10th Grade - University
•20 Qs
Tugas PKN Halaman 52
12th Grade - University
•15 Qs
FINAL MADYA - LCT JUMANJI II
1st Grade - University
•20 Qs
CERIA PADA HARI KEDUA PEMBEKALAN PILDUBASPEL JABAR 2020
KG - Professional Development
•20 Qs
Boga Dasar
12th Grade
•20 Qs
Ulangan Harian Penanganan Linen
12th Grade
•20 Qs
Pelayanan Prima (Dasar-Dasar Perhotelan)
Quiz
•
Professional Development
•
12th Grade
•
Practice Problem
•
Medium
I Suhartana
Used 4+ times
FREE Resource
Enhance your content in a minute
19 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Tujuan penerapan pelayanan prima bagi hotel adalah ...
Meningkatkan pendapatan hotel
Meningkatkan kepercayaan diri hotel pesaing
Memberikan pelayanan kepada pegawai hotel
Menjaga nama baik pribadi
Meningkatkan daya saing pribadi
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Melayani tamu dengan keterampilan kerja yang baik masuk dalam unsur pelayanan prima ...
Attitude
Attention
Action
Ability
Appearance
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Memberikan tindakan nyata saat melayani tamu masuk dalam unsur pelayanan prima ...
Attitude
Attention
Action
Ability
Appearance
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Menjaga penampilan diri yang baik saat melayani tamu masuk dalam unsur pelayanan prima ...
Attitude
Attention
Action
Ability
Appearance
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Menawarkan bantuan kepada tamu yang bingung saat hendak memasuki lift, masuk dalam unsur pelayanan prima ...
Attitude
Attention
Action
Ability
Appearance
6.
CATEGORIZE QUESTION
3 mins • 6 pts
Kelompokkan jenis pelayanan prima yang tepat sesuai dengan departemennya
Groups:
(a) Front Office
,
(b) Housekeeping
,
(c) Food and Beverage
Memeriksa daftar kedatangan tamu
Mengganti guest supplies di kamar tamu
Memilih bahan masakan yang berkualitas
Menyiapkan tagihan tamu yang akan check out
Memberikan rekomendasi hidangan ke tamu
Menggunakan teknik pembersihan sesuai SOP
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Rutin berolahraga merupakan contoh melakukan personal grooming dalam hal ...
Kebersihan diri
Kebugaran jasmani
Busana yang baik
Merias diri
Memperhatikan postur tubuh
Create a free account and access millions of resources
Create resources
Host any resource
Get auto-graded reports
Continue with Google
Continue with Email
Continue with Classlink
Continue with Clever
or continue with
Microsoft
%20(1).png)
Apple
Others
Already have an account?
Similar Resources on Wayground
20 questions
Quiz SMK 1 Tuban
Quiz
•
9th - 12th Grade
15 questions
PIO - Pertemuan 7
Quiz
•
12th Grade
14 questions
Quiz Reconnected SM, 28 November 2021
Quiz
•
7th - 12th Grade
20 questions
Debat
Quiz
•
12th Grade
20 questions
MENERAPKAN PENGAMANAN DAN PEMELIHARAAN SARANA DAN PRASARANA
Quiz
•
12th Grade
22 questions
Akuntansi Perpajakan
Quiz
•
KG - University
15 questions
latihan Asas Pen. Islam
Quiz
•
12th Grade
15 questions
PRE DAN POST TEST MANAJEMEN RISIKO 08 JUNI 2022
Quiz
•
12th Grade
Popular Resources on Wayground
5 questions
This is not a...winter edition (Drawing game)
Quiz
•
1st - 5th Grade
15 questions
4:3 Model Multiplication of Decimals by Whole Numbers
Quiz
•
5th Grade
25 questions
Multiplication Facts
Quiz
•
5th Grade
10 questions
The Best Christmas Pageant Ever Chapters 1 & 2
Quiz
•
4th Grade
12 questions
Unit 4 Review Day
Quiz
•
3rd Grade
10 questions
Identify Iconic Christmas Movie Scenes
Interactive video
•
6th - 10th Grade
20 questions
Christmas Trivia
Quiz
•
6th - 8th Grade
18 questions
Kids Christmas Trivia
Quiz
•
KG - 5th Grade