PM TOPIC 7: BA24340

What is a key factor in the successful implementation of a performance management system?

• Wide organizational support and acceptance

• Lack of communication plan

• No appeals process

• Limited organizational support

What is the purpose of an appeals process in a performance management system?

• To increase bias in performance evaluations

• To avoid resolving disagreements

• To provide a fair resolution for performance rating disputes

• To discourage employee feedback

What is the goal of rater error training (RET) in a performance management system?

• To ignore common rating mistakes

• To promote leniency and severity errors

• To increase rating accuracy by minimizing unintentional errors

• To encourage intentional rating errors

What is the main purpose of frame of reference (FOR) training in a performance management system?

• To confuse raters with irrelevant information

• To discourage raters from providing accurate ratings

• To develop a common frame of reference for accurate ratings

• To promote halo and central tendency errors

What is a common unintentional error that raters may make in performance evaluations?

• Similar-to-me error

• Leniency Error

• Central Tendency Error

• Strictness Error

What is the purpose of Self-Leadership (SL) training?

• To increase memory skills

• To focus on unintentional rating errors

• To enhance observation skills

• To improve a rater's confidence in managing performance

What is the benefit of using online performance management systems?

• Decreased observation skills

• Enhanced unintentional rating errors

• Increased cognitive biases

• Efficiency, cost reduction, and faster information dissemination

What is the purpose of Pilot Testing in a performance management system?

• To finalize the system without any testing

• To increase intentional rating errors

• To test the system before full implementation and make necessary adjustments

• To ignore potential problems

What is the main focus of Behavioral Observation (BO) training?

• Enhancing memory skills

• Improving raters' skills at observing performance

• Increasing cognitive biases

• Decreasing self-efficacy

Below are the questions for a good communication plan EXCEPT ___________.

• How does performance management fit into our strategy?

• What are my responsibilities?

• How is performance management related to other initiatives?

• Where should I began?