
Enrollment Quiz
Quiz
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Others
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Professional Development
•
Practice Problem
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Hard
chyntia jeanita
Used 2+ times
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7 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apa yg dibutuhkan untuk mengenrol member Marriott Bonvoy?
Nama lengkap, email
Nama lengkap, email, no hp
Nama lengkap, email pribadi, guest permission
Nama, no hp, guest permission
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Bagaimana cara cek guest sudah member atau belum?
Melalui GXP
Melalui lightspeed
Lihat di marriottbonvoy.com
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Yang manakah dibawah ini yg tidak boleh di lakukan ketika mengenroll member?
Blind enrollment tanpa ijin tamu
Enroll nick name
Enroll tanpa mengecek GXP
Semua benar
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apa yg dimaksud dengan duplicate enrollment?
Ada member dengan email sama
Ada member dengan nama sama
Guest sudah daftar member sebelumnya
5.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Kenapa ada invalid email?
Email typo
Email tidak di cek validitasnya
Email yang didaftarkan alamat email admin
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Bagaimana jika tamu request utk mengganti email?
Melalui email ke customer service
Melalui member support
Melalui reception
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Bagaimana cara merge member?
Melalui member support
Melalui reception
Melalui web link merge account
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