PM TOPIC 7: BA2434M

What is a key factor in the successful implementation of a performance management system?

• No appeals process

• Wide organizational support and acceptance

• Lack of communication plan

• Limited organizational support

What is the purpose of an appeals process in a performance management system?

• To ensure that disagreements can be resolved fairly

• To increase leniency bias

• To avoid any form of feedback

• To discourage employees from questioning performance ratings

What is the goal of rater error training (RET) in a performance management system?

• To increase rating accuracy by minimizing unintentional errors

• To avoid providing feedback

• To encourage intentional rating errors

• To promote central tendency error

What is the main purpose of frame of reference (FOR) training in a performance management system?

• To decrease rater accuracy

• To confuse raters with irrelevant information

• To develop a common frame of reference for accurate ratings

• To avoid discussing performance dimensions

What is a common unintentional error that raters may make in a performance management system?

• Leniency error

• Severity error

• Central tendency error

• Similar-to-me error

What is the purpose of Self-Leadership (SL) training?

• To increase memory skills

• To focus on unintentional rating errors

• To enhance observation skills

• To improve a rater's confidence in managing performance

What is the main advantage of implementing performance management online?

• Efficiency and faster information dissemination

• Increased complexity and waste of resources

• Lower cost and slower processes

• Decreased user satisfaction

What is the purpose of Pilot Testing in a performance management system?

• To test the system before full implementation and make necessary adjustments

• To finalize the system without any testing

• To evaluate the system after full implementation

• To ignore any potential flaws in the system

What is the benefit of using online performance management systems?

• Decreased observation skills

• Enhanced unintentional rating errors

• Increased cognitive biases

• Efficiency, cost reduction, and faster information dissemination

Below are the questions for a good communication plan EXCEPT ___________.

• How does performance management fit into our strategy?

• What are my responsibilities?

• How is performance management related to other initiatives?

• Where should I began?