
Thinking Critically: Conflict Resolution Techniques
Interactive Video
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Professional Development
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Professional Development
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Practice Problem
•
Hard
Lucielle Morton
FREE Resource
Enhance your content in a minute
10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why is it important not to get defensive in a conflict?
It shows you are weak.
It helps you win the argument.
It prevents the conflict from becoming personal.
It makes the other person feel bad.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should you avoid doing when you feel under attack in a conflict?
Using 'I' statements.
Listening actively.
Blaming the other person.
Compromising.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the benefit of starting statements with 'I' instead of 'you'?
It makes the other person feel guilty.
It makes you seem more authoritative.
It shows you are not confident.
It helps avoid putting the other person on the defensive.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why is it important to manage your emotions during a conflict?
It makes the other person feel bad.
It helps you win the argument.
It shows you are strong.
It helps you think rationally and discuss things reasonably.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a key reason to show that you can compromise in a conflict?
To make the other person feel guilty.
To avoid the conflict altogether.
To move forward with an acceptable agreement.
To prove you are right.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why should you avoid badmouthing someone to others during a conflict?
It can make the other person feel betrayed and lead to more conflict.
It shows you are strong.
It helps resolve the conflict faster.
It makes you look good.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can you avoid taking things personally during a conflict?
By distinguishing between the criticism and yourself as a person.
By ignoring the other person.
By getting defensive.
By blaming the other person.
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