KPI's

KPIs are

• your most important quantifiable measures of progress towards your intended tactics

• your most important unquantifiable. measures of progress towards your intended outcome

• your most important quantifiable measures of progress towards your intended outcome

What's Peter Drucker quote about?

• What's get measured gets managed

• If you can managed it you can measure it

• Measure your objective to manage them

Performance indicators provide us with:

• a better analysis of the internal and external environment of the organization

• Direction so the CEO's can communicate their vision

• Targets to work towards so we can engage and energize out teams

Leading indicators...

• Predict future performance and help drive your daily initiatives.

• Measure past outcomes—for instance, whether you hit a specific goal or not—and are typically revenue-related.

Lagging indicators...

• Predict future performance and help drive your daily initiatives.

• Measure past outcomes—for instance, whether you hit a specific goal or not—and are typically revenue-related.

A feature that makes a good KPI can be:

• It allows me to measure my initiatives

• Allow me to track the incomes

• It provides objective evidence

A feature that makes a good KPI can be:

• It allows me to track my initiatives

• Allow us to track how performance change over time

• It provides subjective evidence

What Makes a Good KPI?

• Provide motivation for our employees

• Linked directly to my mission

• Allow us to assess how performance changes over time

What Makes a Good KPI?

• Track the things that matter to us

• Allows me to have a better leadership style

• Provide motivation for our employees

Another questions You Need to Ask, to Define Your KPIs is

• How can you influence each income?

• Who is responsible for the business outcome?

• Where do we want to place this outcome?