Customer_Information

What is the main purpose of a quote for a prospective customer?

• To see what costs are involved for the work they would like to have done

• To determine the quality of the work

• To compare different products

• To negotiate the terms of the contract

How does a quote help a prospective buyer?

• By providing a detailed description of the company's history

• By helping them decide which company to use and which services they are looking for

• By offering discounts on future services

• By listing customer reviews and testimonials

Why do many businesses provide services that cannot have an upfront price?

• Because the costs are always fixed.

• Because the materials and manpower required can vary.

• Because the customers do not provide enough information.

• Because the services are always free.

What is a common practice for companies when they cannot provide an upfront price?

• They provide a discount.

• They refuse to provide the service.

• They provide an estimate based on the customer's information.

• They charge a flat fee.

What factors can affect the estimate provided by a company?

• The company's profit margin.

• The customer's budget.

• The materials and manpower required.

• The company's location.

How is an estimate described in the document?

• Fixed and non-negotiable.

• Variable and flexible.

• Always higher than the actual cost.

• Always lower than the actual cost.

What is an invoice or bill?

• A document issued by a buyer to a seller indicating the products and prices.

• A commercial document issued by a seller to the buyer indicating the products, quantities, and agreed prices.

• A receipt given by a seller to a buyer after payment.

• A document used for internal accounting purposes only.

What does an invoice indicate?

• The payment terms only.

• The sale transaction only.

• The delivery date of the products.

• The warranty period of the products.

Who negotiates the payment terms mentioned in an invoice?

• The buyer only.

• The seller only.

• Both the buyer and the seller.

• The bank.

What is usually included on the invoice?

• The payment terms.

• The delivery address.

• The warranty period.

• The return policy.