MAX Login Quiz
Authored by Ashley Patterson
Professional Development
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51 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the first step to log in to MAX?
Launch MAX from the NICE icon on your desktop.
Enter your username and password.
Use the SSO URL.
Click on the "Sign In" button.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What credentials are used to log in to MAX?
Email and password
SSO credentials
Username and password
Phone number and password
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does SSO stand for in the context of logging in to MAX?
Single Sign-On
Secure Sign-On
Simple Sign-On
Standard Sign-On
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is NOT required when using SSO to log in to MAX?
Username and password
SSO URL
Desktop icon
Internet connection
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the first step to launch MAX?
Click the microphone icon
Click the grid icon
Click the settings icon
Click the phone icon
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What should you do when prompted by MAX to use your microphone?
Block the microphone
Ignore the prompt
Allow the microphone
Restart the application
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which option should be selected for the voice connection in MAX?
Set Phone Number
Set Station ID
Integrated Softphone
External Softphone
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