ISO 9001

What does ISO Stands for ?

• The International Standards

• The International standard for Organization

• The International Organization for Standardization

• National Standards of an organization

What does PDCA Stands for ?

• Plan Do Check Act

• Prepare, Do, Critique, Appraisal

• Plan, Design, Confirm, Act

• Prepare, Do, Critique, Assess

Which of the below is not one of the seven quality management principles ?

• Customer focus

• Leadership

• Planning

• Improvement

Clause 7.2 talks about the effectiveness of people and their actions in achieving conformity. What is the term that ISO 9001:2015 uses to describe these requirements?

• Leadership and commitment

• Competence

• Documented information

• Planning of changes

ISO 9001 requires that organizations conduct internal audits at planned intervals. What intervals are recommended ?

• 
  Every 6 months.

• 
  Once a year

• Every 3-4 months.

• 
  The Standard does not recommended a specific interval.

A root cause of a non conformance is defined as a problem that

• 
  Is discovered by conducting designed experiments

• 
  Is established through the use of fishbone diagram

• Must be reviewed by material review board

• Must be corrected in order to prevent recurrence

Guidelines for Auditing Management Systems are covered in which ISO standard ?

• 
  ISO 9001 : 2015

• 
  ISO 19011 : 2018

• 
  ISO 9004 : 2018

• 
  ISO 9000 : 2015

What does QMS stands for ?

• Quality Management System

• Quality Material System

• 
  Quantity Management System

• Quarantine Management System

Quality Refers to

• Value for Money

• Waste of Money

• 
  Doing it Wrong

• Doing it right sometimes

Where is the ISO Head Quarters ?

• New York, USA

• Geneva, Switzerland

• 
  Athens, Greece

• 
  Brisbane, Australia