Making Operations Decisions

Which production method involves the one-off production of a single unique item?

• Mass production

• Job production

• Flow production

• Batch production

What is an example of batch production?

• Batch of pastries

• Hines baked beans

• Custom wedding dress

• Tailored suit

Which production method is used when there is a high level of demand and continuous production is needed?

• Flow production

• Batch production

• Job production

• Custom production

What is the purpose of operations in a service business?

• Providing services

• Marketing products

• Creating goods

• Managing finances

What does productivity measure?

• How much is produced over a period of time

• The quality of the product

• The cost of production

• How efficiently resources are used

What is the term for production that is more human-based?

• Machine intensive

• Labor intensive

• Capital intensive

• Resource intensive

What is the maximum stock level in a stock graph?

• The minimum amount of stock a business can hold

• The average amount of stock a business can hold

• The maximum amount of stock a business can hold

• The reorder level of stock

What is the term for the time between placing an order and receiving it?

• Stock time

• Lead time

• Buffer stock

• Reorder level

What does the term 'procurement' refer to?

• Marketing and sales

• Managing the production process

• Finding the right suppliers and ordering the right quantities

• Delivering products to customers

What is quality control?

• Checking quality throughout the production process

• Providing customer service

• Checking quality at the end of the production process

• Ensuring continuous improvement