Assumptive Close Technique

The Option Close gives prospects choices to facilitate their decision-making.

• True

• False

For the Yes close technique, there pattern works best when there is at least

• 2 questions

• 3 questions

• 4 questions

• 5 questions

Which of the following is not an example of Add-on question?

• Would you like to extend your warranty for an additional two years to ensure long-term protection for your product?

• May I interest you in our premium support package, which offers 24/7 assistance and exclusive services?

• Would you like to add a screen protector to your new phone purchase?

• Do you want a small or large fries?

To make sure selling on value and benefit to the customer, rather than features and attributes, we should do all of the following except:

• Listen to your customers to understand their individual situations

• Understand your customers current market situation

• Understand their desired evolution (how [X purchase] will get them to achieve [Y goal])

• Introduce the generalized solution for this desired evolution

For the closing conversation sample below, which assumptive closing skill the sales person did not apply? “We will complement your cooling gel mattress with ergonomic pillows to ensure your utmost comfort upon arrival. For delivery, would next Wednesday or Thursday work better for you?”

• Option close

• Add-on

• Two-part assumptive close

• Yes Close

“Our memory foam mattresses are excellent for back support. Would you like take a look?” What assumptive close technique is the salesperson using?

• Option close

• Add-on

• Two-part assumptive close

• Yes Close

"Do you prefer a mattress with a firmer feel for support or one with a memory foam layer for extra cushioning?"
What assumptive close technique is the salesperson using?

• Option close

• Add-on

• Two-part assumptive close

• Yes Close

"Excellent choice of memory foam. Along with your mattress, I recommend our deluxe mattress protector to keep it in pristine condition. Shall we proceed to add this protector together with your mattress order?"
What assumptive close technique is the salesperson using?

• Option close

• Add-on

• Two-part assumptive close

• Yes Close

"We have quality mattresses that won't break the bank. Shall we find one that fits your budget and comfort needs?"
What assumptive close technique is the salesperson using?

• Option close

• Add-on

• Two-part assumptive close

• Yes Close

"Having an ergonomic and comfortable desk chair is so important as working changes to remote. You can save common back and neck pain with the perfect chair. Either work chair [A] or [B] would suit your needs. Which one would you like me to send you?"
What assumptive close technique is the salesperson using?

• Option close

• Option close with Add-on

• Two-part assumptive close with Option Close

• Yes Close