DSL Review

DSL Comtrend modems have the potential to connect to coax.  True or False?  

• TRUE

• ONLY if customer request it

• COAX is not available

• FALSE

All Comtrend modems are manufactured with the same components and labeling on the back of the modem.  True or False?

• TRUE

• ONLY the modems made before 2020

• FALSE

• YES

Customers can run accurate speed tests on ANY port on the back of the Comtrend modem.  True or False?

• FALSE

• As long as they have WIFI available

• TRUE

• Depends on the Cat 5 cable

If a customer is on our Twisted Pair Plant, what modem manufacturer will they have?  

• Arris

• Comtrend

• Hitron

• Comtress

Why are our speed packages so limited for DSL customers? (Choose all that apply)

• DSL Speeds suffer drastically the further away you are from the blade.

• Bandwidth constraints do not allow for higher speeds.

• DSL is progressing for cheaper maintenance and faster speeds

• DSL is old and outdated, but cheaper to maintain in areas with low population.

Which side, Code Violations or Code Violations-Far, is the Blade on?

• Code Variation-Far

• Code Variations

• Code Violations-Far

• Code Violations

True or False: VDSL is newer, faster, and has less range than ADSL.

• TRUE

• FALSE

True or False: ADSL is slower, older, but has better range.

• FALSE

• TRUE

On an E7 Blade, what Tab do you click on to view the customer’s “Attainable Speed”?

• Provisioning

• Services

• Performance

• Status

On an E7 Blade, after clicking on Performance, what do we click on in order to obtain results for the customers Near or Far Code Violations?

• DSL

• PORT

• ETH

• PPPOE