Leidos QTC Health Services-IME & Review Trivia

What is the difference between an INC and a REVA?

• There is no difference, they're both Addendums

• INC = include meds into the current report. REVA = addt'l meds after the most recent report is completed

• REVAs are only for DEPOs and INCs are for IMEs

• INC is an Addendum and a REVA is for the Review team

True or False: Dr. Cooper will travel to prisons for exams.

• True

• False

What is the CST expectation for TAT when answering emails?

• within two hours

• within 1 hour

• within a business day

• within four hours

List each team in order of standard company workflow.​

• 2

• Intake/Scheduling

• 3

• Reports

• 1

• Billing

• 4

• Records

What is CST's top priority above all else?

• Storing CDs

• Processing mail

• iCase notifications & emails

• Answering the phone

True or False: We can email [e-mail] should we have any tech issues.

• True

• False

How many days does a provider have to produce a report for New York Workers' Comp. cases?

• 10 days

• 30 days

• 14 days

• 5 days

What is our finance goal regarding the timing of payment for services?

• Paid within 60 days

• Paid within 20 days

• Paid within 45 days

• Paid within 90 days

Who is in charge of making changes to the portal once requests are approved?

• Ashish Patel

• Ken Forslund

• Eric Marks

• Ed Taylor

True or False: We have until August 31st to complete Saba training.

• True

• False