Power Of Clean Question

The following steps are recommended when evaluating a guest room for bed bugs ? Multiple Answer Correct

• Inspect each room for bed bugs and bed bug activity during your normal cleaning duties

• Inspect linens for live insects, like the one pictured above.

• Also inspect linens for small blood spots or smears, and fecal marks or dark spots.

• If bed bug activity is discovered or suspected, immediately notify the on-duty supervisor. Do not remove anything from the room. Follow your property’s process for closing off rooms and areas as per the bed bug policy.

Bellow The Steps of Clean the Bathroom and Replace Terry and Amenities, Mark all Apply

• After the bathroom chemical has soaked for 5-7 minutes, clean the shower/tub surfaces and rinse the walls using a rinse cup

• Clean the mirror with the appropriate chemical

• Clean the shower doors with the appropriate chemical.

• Replenish amenities and check/refill/replace residential amenities according to standards

Dusting and Replenishing Procedure are ?

• Work in a clockwise or counter-clockwise motion around the room cleaning all surfaces including windows and mirrors

• Clean coffee maker, refrigerator, and dresser drawers

• Clean trash and recycling cans. After, place the cloth in the used cloth bag on the cart.

• All Correct

when cleaning elevators and escalators Spraying the chemical on the cloth (not directly on the panel), clean the button panel carefully with the appropriate disinfectant. It is important to disinfect high touch areas, including the button panel and hand rails

• TRUE

• FALSE

Which the following statement of Entering the Guest Room The following steps are recommended when entering the guest room? Mark all apply

• Knock on the door and announce, “housekeeping.” Repeat three times. On the third knock, slowly enter the room and announce, “housekeeping.”

• If using a cart, position it directly in front of the guest room door. If not using a cart, place supplies inside the room.

• Open Door Policy: Prop door open with a doorstop. Closed Door Policy: Place the appropriate signage stating the room is being serviced

• Do not knock on the door or enter the guest room if the Do Not Disturb sign is displayed. Review your hotel’s policy with your leader.

The following steps are recommended when evaluating a guest room after checkout? Remove all dirty dishes from the room. For extended stay properties - run any dirty dishes through the dishwasher or follow your property’s procedures

• True

• False

The following steps are recommended when finishing the cleaning of a guest room? mark all the correct answer

• Vacuum the bedroom floors.

• Pay attention to hardto-reach areas, such as corners and under the bed.

• Separate and remove all trash and recycling from the room

• Use the lint roller on the hard surfaces of the bedroom floor

Update the room status according to your property’s current method and practice.

• Evaluate and Remove

• Finishing the Room

• Entering the Guest Room

• Dusting and Replenishing

General Public Space Cleaning The following steps are recommended when cleaning the public spaces in your property. mark all correct Answer

• Dust and clean surfaces with the proper chemical.

• When cleaning any area in the hotel, check the area for trash and dispose of properly.

• Use vacuum attachments to clean the flooring seams

• Clean walls with the appropriate chemical depending on the material

Make the Bed and Apply Bathroom Chemical, mark all correct answer

• Change or remove gloves and retrieve clean linen from the cart.

• Place fitted sheet. Then, place top sheet

• Place pillow protector/ pillowcase on pillow and set correctly on the bed. Ensure all linen on the bed is smooth.

• Allow chemical to soak for approximately 5-7 minutes or according to product instructions