Somos_Session0_Review

John and Lisa work for a start-up internet provider company. ___ love ___ jobs because ___ get to help customers with ___ internet issues.

___ is a technician, so ___ goes to customers' homes to fix ___ connections.

___ works in the office, and ___ answers phone calls and emails.

___ also helps customers troubleshoot ___ problems remotely.

Sometimes, customers call ___ with very basic questions, and ___ has to explain things to ___ step by step.

___ and ___ always try ___ best to provide excellent service

because ___ want ___ customers to be happy.