Somos_Session0_Review

Somos_Session0_Review

Professional Development

7 Qs

quiz-placeholder

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Somos_Session0_Review

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Assessment

Quiz

Professional Development

Professional Development

Practice Problem

Easy

Created by

Ethel Gómez Cuentas

Used 1+ times

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7 questions

Show all answers

1.

OPEN ENDED QUESTION

3 mins • 1 pt

Media Image

John and Lisa work for a start-up internet provider company. ___ love ___ jobs because ___ get to help customers with ___ internet issues.

Evaluate responses using AI:

OFF

2.

OPEN ENDED QUESTION

3 mins • 1 pt

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___ is a technician, so ___ goes to customers' homes to fix ___ connections.

Evaluate responses using AI:

OFF

3.

OPEN ENDED QUESTION

3 mins • 1 pt

Media Image

___ works in the office, and ___ answers phone calls and emails.

Evaluate responses using AI:

OFF

4.

OPEN ENDED QUESTION

3 mins • 1 pt

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___ also helps customers troubleshoot ___ problems remotely.

Evaluate responses using AI:

OFF

5.

OPEN ENDED QUESTION

3 mins • 1 pt

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Sometimes, customers call ___ with very basic questions, and ___ has to explain things to ___ step by step.

Evaluate responses using AI:

OFF

6.

OPEN ENDED QUESTION

3 mins • 1 pt

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___ and ___ always try ___ best to provide excellent service

Evaluate responses using AI:

OFF

7.

OPEN ENDED QUESTION

3 mins • 1 pt

Media Image

because ___ want ___ customers to be happy.

Evaluate responses using AI:

OFF

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