Refresher Counter Operating

What is the 3rd step for SOP Opening Counter?

• Count and ensure

• Collect float money from Superior

• Arrangement money notes

• Close the drawer

What is the first step before you do a safe drop?

• Message "Warning Cash Exceed Limit" appear

• Print out Safe Drop Receipt

• Cashier Call Main Person

• Click :

  Cash Management > Safe Drop

What are the two amounts of MR.DIY vouchers?

• RM10 and RM40

• RM10 and RM50

• RM50 and RM20

• RM50 and RM100

Which statement is INCORRECT about our Exchange Policy?

• No exchange for items misused by customer

• Customer can do exchange within 7 days for clearance item

• Exchange items must be in original condition

• Price for exchanged item must be equal or more

Customer want to exchange drying rack that he bought yesterday due to

incorrect measurement. Is he eligible to do exchange?

• Yes

• No

The customer requested an exchange for an item of earphones that she bought 3 days ago because she was not satisfied with the sound quality. Is she eligible to do an exchange?

• Yes

• No

All copies of customer debit/credit card receipts must be recorded together with..

• Main Person Name, Counter Number, Store Name and Date

• Cashier Name, Time, Store Name and Date

• Cashier Name, Counter Number, Store Name and Date

• Cashier Name, Counter Number, Store Name and Time