Salesforce Data Cloud and Einstein Copilot

What is the role of Einstein Discovery in business analytics?

• Creating email templates

• Providing actionable insights from data

• Designing marketing banners

• Managing employee benefits

What is a primary function of Salesforce Data Cloud?

• Hosting websites

• Managing customer relationships

• Integrating and analyzing customer data

• Developing mobile apps

What does Einstein Copilot use to understand user queries?

• Machine Learning

• Blockchain

• Virtual Reality

• Augmented Reality

How can Einstein Bots improve customer engagement?

• By sending newsletters

• By automating conversations

• By scheduling meetings

• By designing websites

What does Salesforce Data Cloud enable for customer data?

• Data fragmentation

• Siloed data storage

• Unified customer profiles

• Manual data entry

Which AI feature helps with customer sentiment analysis?

• Einstein Sentiment

• Einstein Vision

• Einstein Prediction Builder

• Einstein Voice

How does Salesforce Data Cloud support data-driven decisions?

• By storing outdated data

• By analyzing and providing insights on current data

• By offering financial loans

• By creating website templates

What is the purpose of Einstein Vision?

• To create invoices

• To analyze images using AI

• To schedule appointments

• To manage customer relationships

Which Salesforce feature assists in identifying potential sales opportunities?

• Einstein Opportunity Scoring

• Service Cloud

• Chatter

• AppExchange

What is the advantage of using Einstein Copilot in marketing?

• Automated campaign management

• Improved data storage

• Increased social media followers

• Reduced advertising costs