Salesforce Data Cloud and Einstein Copilot

Salesforce Data Cloud and Einstein Copilot

Professional Development

10 Qs

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Salesforce Data Cloud and Einstein Copilot

Salesforce Data Cloud and Einstein Copilot

Assessment

Quiz

Professional Development

Professional Development

Practice Problem

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Created by

Aniket Kohale

Used 2+ times

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10 questions

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1.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

What is the role of Einstein Discovery in business analytics?

Creating email templates

Providing actionable insights from data

Designing marketing banners

Managing employee benefits

2.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

What is a primary function of Salesforce Data Cloud?

Hosting websites

Managing customer relationships

Integrating and analyzing customer data

Developing mobile apps

3.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

What does Einstein Copilot use to understand user queries?

Machine Learning

Blockchain

Virtual Reality

Augmented Reality

4.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

How can Einstein Bots improve customer engagement?

By sending newsletters

By automating conversations

By scheduling meetings

By designing websites

5.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

What does Salesforce Data Cloud enable for customer data?

Data fragmentation

Siloed data storage

Unified customer profiles

Manual data entry

6.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

Which AI feature helps with customer sentiment analysis?

Einstein Sentiment

Einstein Vision

Einstein Prediction Builder

Einstein Voice

7.

MULTIPLE CHOICE QUESTION

20 sec • 5 pts

How does Salesforce Data Cloud support data-driven decisions?

By storing outdated data

By analyzing and providing insights on current data

By offering financial loans

By creating website templates

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