
Front Office Accounting Quiz
Authored by sangita kattel
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University
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38 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What is front office accounting?
Monitoring and recording financial transactions during a guest's stay
Keeping track of the hotel's inventory
Managing the hotel's staff schedules
Overseeing the hotel's marketing efforts
2.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Which stage of the guest cycle involves tracking the application of room rate and tax registration?
Pre-arrival
Arrival
Occupancy
Check-Out
3.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What happens to an unpaid guest bill after checkout?
It is written off
It is transferred to non-guest records
It remains in the guest folio
It is sent to the guest's home address
4.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Why might a hotel process financial transactions for non-guests?
To promote local business
To track unsettled bills of former guests
To manage conference business
All of the above
5.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What is the primary objective of front office accounting?
To ensure guest satisfaction
To maintain accurate financial transaction records
To manage staff Performance
To oversee housekeeping operations
6.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Which type of account shows the financial transactions of guests currently staying in the hotel?
Non-resident account
Managerial account
Resident account
City account
7.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What is a personal/individual account?
An account settled by the guest directly
An account settled by the company
An account for non-resident guests
An account for hotel employees
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