Enrollment Quiz 1: Thriveworks, Clients, Caller Verification

Who is the Founder and Chairman of the Board at Thriveworks?

• Chris Chambers

• AJ Centore

• Angela Smith

• Aziz Khetani

What is required to schedule an appointment at Thriveworks.

• Email address

• PO Box

• Insurance

• Medical physical

Nurse Practitioners at Thriveworks accept intakes for talk therapy.

• True

• False

Who can give consent for a minor to be treated at Thriveworks?

• Grandparent

• Aunt or Uncle

• Parent or legal guardian

• The minor

What does PHI stand for?

• Protected Human Integrity

• Protected Health Information

• Protected Health Insurance

• Privacy Health Information

How long is a follow-up session for psychiatry clients when scheduled with someone in the COE?

• 25 minutes

• 30 minutes

• 45 minutes

• 60 minutes

Which feature is used in ThriveSupport to search for a clinician that meets a client’s needs?

• Find a Provider

• Dashboard

• Leave a Remark

• COE KB

What is the youngest age that a minor can be scheduled a Medication Management appointment at Thriveworks?

• 10 years old

• 12 years old

• 14 years old

• 16 years old

When verifying a caller, in addition to the client name and DOB, which of the following must also be verified?

• Insurance Member ID, clinician name, or phone number

• Phone number, email address or physical address

• Phone number, email address or favorite vacation location

• Email address, Insurance Member ID, or marital status

When scheduling a family/couples session, the clinician must specialize in all age groups attending the session

• True

• False