Test RCA Quizizz

What is the primary goal of Root Cause Analysis (RCA)?

• To assign blame for a problem

• To identify and correct the underlying cause of a problem

• To document every step of a process

• To implement temporary solutions

Which of the following tools is commonly used in RCA?

• Gantt Chart

• Fishbone Diagram (Ishikawa)

• SWOT Analysis

• PERT Chart

What does the "5 Whys" technique involve?

• Asking why five different problems occurred

• Asking why five different solutions were implemented

• Asking why a problem happened five times in a row

• Asking why a problem occurred repeatedly until the root cause is identified

In RCA, what does the term "root cause" refer to?

• The most obvious cause of a problem

• The initial symptom of a problem

• The underlying factor that, when corrected, prevents the problem from recurring

• The final step in a process

Which step is NOT part of a typical RCA process?

• Define the problem

• Implement the solution

• Assign blame

• Identify possible causes

What is a common outcome of a successful RCA?

• Increased profitability

• Short-term fixes

• Understanding and correcting the underlying cause of a problem

• Identification of superficial issues

Which RCA method uses a diagram to show the relationship between a problem and its potential causes?

• Flowchart

• Pareto Chart

• Fishbone Diagram (Ishikawa)

• Histogram

What is the main focus of a Pareto Analysis in RCA?

• Identifying the timeline of events

• Finding the most frequent causes of problems

• Mapping out a process

• Creating a decision tree

Which of the following is a benefit of conducting RCA?

• Assigning blame to individuals

• Identifying temporary fixes

• Reducing the likelihood of problem recurrence

• Increasing short-term profits

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