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RCI Casino Intl Markets Culture and Policies Final Review

Authored by Global Learning MSS

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Professional Development

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RCI Casino Intl Markets Culture and Policies Final Review
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8 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Perishable Inventory

BCCZERO/CASINOFREE

CASINOD/BCCD

CASINOFIVE

CASINO75

2.

MULTIPLE SELECT QUESTION

45 sec • 3 pts

Deep Discounts

BCCD/CASINOD

CR60

CASINO75

CASINOCOMP

3.

FILL IN THE BLANKS QUESTION

1 min • 1 pt

Travel protection plan for SG Market

(a)  

4.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

UK Market: Agency Change (NC Booking) Can only be done while being assigned to a ship. 

Once ship has been assigned, changes cannot be made.

True

False

5.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

A traveler can transfer their cruise contract to another person for any reason, as long as it's within 7 days before the start of the package.

True

False

6.

CATEGORIZE QUESTION

5 mins • 12 pts

Organize these options into the right categories

Groups:

(a) UK Market

,

(b) AUS/NZ Market

,

(c) SGP Market

,

(d) NA Market

Service Charge

Air2sea can only be booked through the website

Beerlah

DG needs to pay PPGR

No re-assignment of GTY .

Once assigned, guests stay with the stateroom allocated. 

We are not allowed to reinstate bookings that have been cancelled. Guest/TP must rebook.

RCTP

Credit card payments can be made through email

USD

Cruise Contract

The admin fee for a minor amendment to a booking is £35/€55.

Name Entry samples

FMT is not allowed

Cheque Payment

Change S/SD AUD/NZD100

CoverMore

7.

MATCH QUESTION

1 min • 3 pts

Match the following: CASINO COMP BOOKINGS

SGP

T/F AND SERVICE CHARGES COMPED

AUS/NZ

T/F COMPED ; DG HAS TO PAY PPGR

UK/IR

T/F AND PPGR COMPED

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