Management Functions

Setting up long term and short term goals is part of leading function.

• TRUE

• FALSE

___________ includes determining the order in which the tasks are to be performed to establish deadlines.

• Planning

• Coordination

• Organizing

• Leading

Scheduling of employee is part of ____________.

• Organizing

• Planning

• Controlling

• Staffing

_____ is the lowest rate a room can be sold on a particular night.

• Distress inventory rate

• Government Rate

• Adhoc Rate

• Hurdle Rate

_________ functions determines the extent to which planned goals are attained.

• Controlling

• Evaluating

• Organizing

• Coordinating

One time special rate offered to an individual or group for their stay is called ________.

• Group rate

• BAR rate

• Rack Rate

• Adhoc Rate

___________ is considered to be most complicated skill of management.

• Controlling

• Staffing

• Leading

• Planning

_____ entails heavy discount on room rates when room booking is done in advance.

• Crew Rate

• Crib Rate

• Advance Purchase Rate

• CVGR

The group of hotels in a market that provide the most important competition for a hotel is called _______

• Sister Concern

• Competitive sets

• Sales target

• Competition hotels

The time between when a reservation is made and when the guest is due to arrive.

• Buffer Time

• Advance time

• Lead time

• Wait time