Strategic Management-C3B-Value Chain Analysis

Who introduced the concept of the value chain in 1985?

• Michael Porter

• Michael Jackson

• Michael Phelps

• Michael Jordan

Which category of activities in the value chain framework involves transforming inputs into final products?

• Inbound Logistics

• Operations

• Marketing and Sales

• Service

What does the support activity 'Technology Development' involve?

• Order fulfillment

• Research and Development (R&D)

• Customer support

• Recruiting employees

What is the goal of Value Chain Analysis?

• To ignore customer needs

• To hide competitive advantage

• To understand internal firm activities

• To create confusion

Which company has an efficient supply chain management system according to the text?

• Apple

• Microsoft

• Facebook

• Google

What is the purpose of identifying competitive advantage in Value Chain Analysis?

• To increase costs

• To ignore strengths

• To determine weaknesses

• To enhance value

What is the activity that involves purchasing the inputs needed for the value chain?

• Firm Infrastructure

• Human Resource Management

• Procurement

• Technology Development

Which company is known for its marketing strategies that create hype through product launches?

• Microsoft

• Google

• Apple

• Amazon

What is the step in Value Chain Analysis that involves breaking down the business into primary and support activities?

• Analyze the Value and Cost of Activities

• Identify the Primary and Support Activities

• Determine Competitive Advantage

• Optimize Value Chain

Which activity in the value chain involves persuading buyers to purchase the product?

• Marketing and Sales

• Inbound Logistics

• Service

• Operations