[#nb##rd#ng Tr#v## TH 2024] - R#p#rt

___is the tool that we can use to check Unreceived Balance Report Email case.

• CS Email

• Slack

• Zendesk

• Sendgrid

Where can we escalate "Something unexpected happened..." error issue that happen while access Balance tab?

• #product-issues

• 
  #p-reports

• #p-dashboard-issue

• 
  #p-onboarding

What is the available transaction report format?

• PDF

• IMG

• CSV

• PNG

We provide balance history report in CSV and PDF format.

• True

• False

PDF report will only consist of the following columns, except ...

• Date & Time

• 
  Customer Reference

• 
  Payment Channel

• 
  

  Status

Merchants are unable to schedule their transaction report or balance history report to their desired destination, whether it be email or SFTP.

• False

• True

How can merchants set a reporting schedule?

• Request to CS

• 
  Request to AM/SR

• 
  Via Dashboard

• 
  Click reporting schedule on registration form

CS can ask for Sendgrid access via Slack channel?

• False

• True