🎮 2024 H2 HROP Global All-Hands Quiz Game

What's the overall stakeholders' satisfaction rate of 2024 H1 at HROP level? (Single Choice)

2024 上半年 HROP 整体协作方满意度是多少？（单选）

• 4.10

• 4.09

• 4.38

• 4.30

Answer explanation

• 👉In H1, the stakeholders' satisfaction rate at the HROP level is 4.09, almost reaching the annual target 4.1.｜上半年 HROP 协作方整体满意度为 4.09，接近年度目标 4.1。

• 📄By team, the Chinese mainland team kept at a high level (4.38).｜ 区域层面，中国大陆继续保持在较高水平 4.38。

• 📄By function, the score of Employee Relations reached 4.30, increased over 9% to be the No.1 improved process/function among all others.｜流程/职能层面，员工关系改进显著，得分达到 4.30，增长 9% 以上，在所有流程/职能中增长率排名第一。

How many major system projects do we have this year? (Single Choice)

今年我们有几个重大系统项目？（单选）

• 3

• 4

• 5

• 6

Answer explanation

• 👉In 2024, HROP System Implementations is one of the 3 new TOP priority directions. We have 6 major system projects initiated this year, which are regarding Mobility, Lifecycle, ER, Payroll&Benefits, and Human Data Quality Improvement, and old People system migration enhancement..｜今年 HROP 系统实施是 3 个新的 TOP 优先方向之一，启动了流动流程、人力运营交付、员工关系、薪资和福利、人力数据质量提升、老 People 迁移系统相关的 6 个重大系统项目。

Speaking of AI application, in which process/function/module have we started exploration? (Single Choice)

关于 AI 应用，我们已经在哪个流程/模块开始了探索？（单选）

• Benefits Operations

  福利运营

• HR On Call

  人力值班号

• Onboarding

  入职

• International Assignment

  跨境派遣

Answer explanation

👉AI's capability is more in line with oncall business scenarios, which helps us better support user services and agents' own learning process.｜ AI 的能力和值班号的业务场景较匹配，可以帮助我们更好地支持用户并辅助客服团队的知识学习。

Our mission is to "Oversee and optimize HR experiences for business". What's our ultimate goal? (Single Choice)

基于“控风险，促体验，助业务”的使命，我们的最终目的是什么？（单选）

• To support business growth.

  助力业务发展。

• To oversee each step of HR-related processes.

  在人力流程每一环做好风险管控。

• To improve employee experience.

  提升员工体验。

• To improve stakeholders' satisfaction.

  提升协作方满意度。

Answer explanation

• 👉Our ultimate purpose is to support business growth; overseeing and optimizing HR experience is how we achieve it. Specifically, helping business teams solve problems and supporting business growth is the basis of our work. We can help the company identify risks in HR processes, and even facilitate the company's decision-making process by leveraging insights gained from our expertise and data, and proactively assume management responsibilities in closed-loop scenarios.｜助力业务发展是最终目的，管控风险和优化体验是实现目标的过程和手段。具体来说，帮助业务解决困难，助力业务发展，是我们开展工作的原点，我们可以积极运用对流程的理解、数据的积累，帮助公司识别人力流程中的风险，甚至为公司决策提供洞察，并在闭环场景下主动承担更多管理职责。

Our vision is to "Become the explorer of HR operation solutions". Which one is the WRONG interpretation of our vision? (Single Choice)

我们希望成为“组织创新实践的探索者”。以下哪项【不符合】我们的愿景？（单选）

• Focus on exploring the most suitable HR operation model for our company.

  聚焦探索最适配公司的人力运营模式。

• To provide suitable solutions for various business organizations.

  为各业务线提供适配的解决方案。

• If we can influence more companies in the future, we are happy to share our practice.

  若将来能影响更多公司，我们也乐于分享。

• To be the "benchmark in the industry" is the most important thing.

  最重要的事是成为行业标杆。

Answer explanation

• 👉We used to want to be the "benchmark in the industry", but with the rapid development of the company's products and business, we found that even the very successful and typical HROP model in the industry may not be fully adapted to the development of our company. If we blindly follow the trends or carry out unquestioning benchmarking, we can not truly help the company do a good job in HR operations, which is inconsistent with our mission. Therefore, "suitable for the company" is more important than "being a benchmark".｜我们曾经想做“行业内的标杆”，但随着公司的产品和业务发展迅速，我们发现行业内即便很成功、很典型的人力实践模式也未必能完全适配公司的发展，如果我们盲目跟随或对标，是不能真正帮助公司做好人力运营的，这与我们的使命不相符。因此，“适配公司”比“做标杆”更重要。