Please remember that your manager must ___________ before you take a leave

• ignore
• deny
• approve
• delay

A letterhead __________ details such as your company logo, phone number and address.

• includes
• ignores
• contains
• excludes

Thank you _________ your email of 18 March 2024 regarding the damaged packaging.

• for
• from
• about
• to

The machine has now been __________

• broken
• upgraded
• fixed
• solved

I will send you a ________ for the damaged book.

• discount coupon
• thank you note
• replacement
• receipt

Which format is applied for sending information inside an organization?

• Internal communication channels
• Public advertising platforms
• Interdepartmental memos
• External communication channels

_____________ refers to banks and credit card companies that provide loans to help finance business or to insure them against risks

• monetary establishments
• financial organizations
• investment firms
• financial institutions

_____________ is in charge of advertising jobs and hiring personnel.

• Human Resources (HR)
• Finance Department
• Marketing Team
• Customer Service

If you are applying for a job, you must _________ your application to the company

• deliver
• submit
• email
• cook

Business letters are used to communicate _____________ individuals outside of the office.

• with
• among
• through
• between