GB Define Phase Day 2

Which of the following is NOT a source of a project opportunity?

• VOC

• KPIs

• Process Gaps

• Directive

Lean Six Sigma is effective except when

• Facing the unknown

• Process doesn't exist yet

• Solving a complex problem

• Process already exist

Which of these is a valid CTQ?

• High level of Quality

• On time delivery

• Item must be delivered within 24 hours

• Delicious Pastry

How many basic elements of the Project Charter do we need?

• 6

• 5

• 7

• 4

Which element of Project Charter provides a compelling Reason to conduct the project?

• Problem Statement

• Goal Statement

• Scope

• Business Case

Which is not a part of the Define Phase?

• SIPOC

• Project Charter

• VOC - CTQ Transformation

• Visualizing the Baseline

What is the main goal of the Define Phase?

• Identify the baseline

• Identify all critical information about the problem

• Identifying the CTQ

• Collecting the VOC