Topic 2: The Communication Process and Contexts of Communication

What is the first step in the communication process?

• a) Encoding

• b) Sender develops an idea

• c) Selecting the channel

• d) Receiver decodes the message

Which of the following is NOT one of the three aspects that govern Intrapersonal Communication?

• a) Self-Concept

• b) Perception

• c) Expectation

• d) Articulation

In the communication process, what does "channel" refer to?

• a) The person receiving the message

• b) The method used to deliver the message

• c) The process of interpreting the message

• d) The feedback provided by the receiver

Which type of communication involves a single speaker delivering a message to a large audience?

• a) Interpersonal communication

• b) Small group communication

• c) Public communication

• d) Intrapersonal communication

What is the term for any interference that affects the message being sent, received, or understood?

• a) Feedback

• b) Noise

• c) Context

• d) Channel

Which of the following is NOT a type of Intrapersonal Communication?

• a) Self-Reflection

• b) Problem Solving

• c) Emotional Regulation

• d) Face-to-Face Conversation

What is the main characteristic of mass communication?

• a) It only involves two people

• b) It's always face-to-face

• c) It reaches a large, dispersed audience

• d) It provides immediate feedback

Which of these is a responsibility of a good business communicator?

• a) Being ambiguous

• b) Being unprepared

• c) Being punctual

• d) Being inconsistent

What does "encoding" refer to in the communication process?

• a) Receiving the message

• b) Choosing the communication channel

• c) Interpreting the message

• d) Translating the idea into a message

Which level of communication is described as "inescapable" and "irreversible"?

• a) Intrapersonal communication

• b) Interpersonal communication

• c) Small group communication

• d) Mass communication.