DHC 2112 BUSINESS COMMUNICATION 1

Speaking is a combination of both verbal and non-verbal communication.

• True

• False

Which of these is NOT a part of communication process?

• Feedback

• Reading Comprehension

• Message

• Audience

Which of these should be avoided in delivering message through communication?

• Voice modulation

• Politeness

• Clarity

• Confusion

Which of these factors distinguish one speaker from the other speakers?

• The message that he or she delivers

• The feedbacks given by the audience

• Speech style

• The audience

Listed below are the guidelines for ethical speaking EXCEPT

• make ethically sound goals

• we are allowed to express our opinions on everything without being careful

• speaker must be fully prepared before delivering the speech

• be honest in everything that you deliver

Which of the following acts are part of active listening?

• Maintain eye contact

• Asking for clarification

• Give responds through verbal and non-verbal communication

• All of the above

Which of these can be considered as critical thinking?

• Thinking actively and being aware of any potential problems in the information you encounter

• Thinking emotionally

• Thinking logically

• Thinking about others

Select the element that is NOT part of critical thinking

• Logical correctness

• Relativistic thinking

• Clarity

Which of these is the correct definition of critical thinking?

• Logically analyzing arguments in a critical way

• It is disciplined thinking and judgment

• Higher level thinking that aims to solve problems

_____________ is a type of interference where the listener is not fully focused on what she/he is hearing due to her/his own thoughts.

• Physical Interference

• Mental Interference

• Physiological Interference