DB Week 1

What is the primary goal of digital business transformation?

• • Increase physical store locations

  
  

• Integrate digital technologies into all aspects of a business

• Decrease online presence

• Reduce customer service staff

Which of the following technologies is commonly associated with the Internet of Things (IoT)?

• Cloud computing

• Blockchain

• • Smart sensors

  
  

• Social media platforms

How does Amazon use data analytics to improve customer experience?

• By reducing product prices

• By analyzing customer data to recommend products

• By opening more physical stores

• By hiring more customer service representatives

Which of the following is a common disadvantage or challenge associated with digital business?

• Increased customer reach

• High initial investment in technology and infrastructure (expensive)

• Improved operational efficiency

• Enhanced data analytics capabilities

Which of the following is a primary advantage of digital business?

• Limited customer engagement

• Higher operational costs

• Enhanced ability to collect and analyze customer data

• Increased reliance on manual processes

Below are the importance of digital business EXCEPT...

• Efficiency and Productivity

• Customer Engagement

• Innovation and Agility

• Stealing customer data