MPC Student Services Fall 24

A student comes to you saying they cannot register for classes because they have a hold on their account. You check their account on SIS and see that they have an "Age Verification Hold." Which office do you send them to?

• Welcome Center

• Financial Aid

• Dean of Student Services

• Admissions & Records

Where is the Student Job Center located?

• Welcome Center

• Career & Transfer Resource Center

• El CENTRO

• Student Center

Does Outreach in the Welcome Center offer walk-in tours?

• Yes

• Yes (with caveats)

• No

A first-generation, low-income student comes to you expressing that they would like information about a program that will focus them on transferring. Which program do you tell them about?

• TRIO SSS

• EOPS

• FYE

• Umoja

If a student has an IEP from high school, which department will you refer them to?

• FYE

• EOPS

• Basic Needs

• ARC

Is Umoja a club or a support program?

• Club

• Program

Which of these is NOT considered a Core Service?

• Admissions & Records

• Financial Aid

• Counseling

• Orientation

• Career Services

Where can students get their MPC Student ID Card?

• Welcome Center

• Admissions & Records

• ASMPC Office

• Security

True or False: El CENTRO is here to serve primarily Spanish-speaking students. All Spanish-speaking students should be directed to El CENTRO.

• True

• False

What type(s) of Counseling appointments are available?

• In-Person only

• In-Person and Zoom

• In-Person, Zoom, and phone

• Phone only