Comm. Styles Quiz

Which of the following is an example of effective verbal communication?

• Using technical jargon in a conversation with a layperson

• Speaking clearly and concisely

• Interrupting the speaker to make your point

• Speaking in a monotone voice

Which of the following is a nonverbal communication cue?

• Tone of voice

• Hand gestures

• Choice of words

• Sentence structure

What is the primary goal of active listening?

• To prepare your response while the other person is speaking

• To understand the speaker's message fully

• To dominate the conversation

• To correct the speaker's mistakes

Which of the following best describes assertive communication?

• Expressing your needs and opinions in a respectful manner

• Forcing others to accept your viewpoint

• Avoiding conflict by not expressing your true feelings

• Using sarcasm to make a point

In digital communication, which of the following is considered good etiquette?

• Using all caps to emphasize your point

• Responding to emails within a reasonable time frame

• Sending multiple follow-up messages if you don't get an immediate response

• Ignoring messages from people you don't know

Which of the following is NOT a component of active listening?

• Paraphrasing the speaker's message

• Giving nonverbal feedback like nodding

• Interrupting to ask questions

• Maintaining eye contact

What is the difference between assertive and aggressive communication?

• Assertive communication respects both parties, while aggressive communication disrespects the other party

• Assertive communication is louder than aggressive communication

• Assertive communication involves more body language than aggressive communication

• Assertive communication is less direct than aggressive communication

Which of the following is an example of poor digital communication etiquette?

• Using proper grammar and punctuation

• Sending a thank-you email after a meeting

• Forwarding chain emails to colleagues

• Using a professional email signature

Which of the following is a key aspect of nonverbal communication?

• The words you choose

• The tone of your voice

• The structure of your sentences

• The speed at which you speak

Which of the following techniques can improve active listening skills?

• Multitasking while listening

• Focusing solely on the speaker

• Planning your response while the speaker is talking

• Interrupting to share your own experiences