Chapter 1

What are the 3 broad concerns that provided the main reasons behind the emergence of ADR?

• C. Lack of public interest, government interference, and court inefficiency

• D. Limited legal knowledge, lack of legal aid, and court congestion

• B. Lack of legal specialists, high court fees, and slow judicial system

• A. Overload of lawsuits, specialized private forums, and access to justice

What is the technical meaning of ADR?

• B. Platform intended to solve disputes out of court

• D. Platform intended to create more lawsuits

• A. Platform intended to solve disputes in court

• C. Platform intended to prolong legal procedures

Which institution in Malaysia offers ADR facilities and sits in Bangunan Sulaiman?

• B. Financial Ombudsman Scheme (FOS)

• D. Court-Annexed Mediation (Civil Court)

• A. Malaysian Mediation Centre (MMC)

• C. Asian International Arbitration Centre (AIAC)

What is the main characteristic of ADR processes?

• A. Publicly conducted

• C. Solution-focused

• B. Past-focused

• D. Inflexible

Which act is related to ADR and was introduced in 2012 for the construction industry?

• D. Financial Services Act 2013

• C. Construction Industry Payment and Adjudication Act 2012

• B. Mediation Act 2012

• A. Arbitration Act 2005

Which institution in Malaysia practices a facilitative form of Mediation?

• C. Financial Ombudsman Scheme (FOS)

• D. Court-Annexed Mediation (Civil Court)

• B. Malaysian Mediation Centre (MMC)

• A. Asian International Arbitration Centre (AIAC)

What is the purpose of the Financial Ombudsman Scheme (FOS) in Malaysia?

• A. To provide legal aid services

• D. To regulate banking institutions

• B. To offer financial advice

• C. To resolve financial disputes

Which act related to ADR was introduced in 2013 for financial services in Malaysia?

• A. Arbitration Act 2005

• D. Law Reform (Marriage and Divorce) Act 1976

• B. Mediation Act 2012

• C. Financial Services Act 2013

What is the main reason behind the emergence of ADR as an alternative access to justice according to the text?

• C. Efficient judicial system

• D. Limited legal knowledge

• B. Overload of lawsuits in the court system

• A. Lack of specialized private forums

What is the purpose of Court-Annexed Mediation in Malaysia?

• C. To offer financial advice

• B. To facilitate access to justice

• A. To provide legal representation

• D. To resolve criminal cases