Communication Goals and Strategies Quiz

What is one of the goals of communication according to the document?

• Increased officer safety

• Decreased officer safety

• Increased personal stress

• Decreased professionalism

According to the document, what percentage of the message content will change a listener's behavior?

• 7-10%

• 20-30%

• 33-40%

• 50-60%

What percentage of body language changes a listener's behavior?

• 7-10%

• 20-30%

• 33-40%

• 50-60%

What does the document state is extremely important in the delivery system of communication?

• Content

• Tone

• Speed

• Volume

According to the document, what happens when a person's role and voice conflict?

• People believe the role

• People believe the voice

• People ignore both

• People get confused