Gaining Competitive Advantage Through IS - Chapter 2

Which of the following is a common revenue model in the digital world?

• Subscription-based

• Hardware sales

• Physical store sales

• Manual labor services

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DOK Level 1: Recall

What is the primary purpose of automation in an organization?

• To increase manual labor

• To reduce operational costs and improve efficiency

• To complicate processes

• To decrease productivity

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DOK Level 1: Recall

Which of the following is an example of a strategic decision-making level in an organization?

• Daily scheduling of tasks

• Long-term planning and setting organizational goals

• Managing employee performance

• Handling customer complaints

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DOK Level 1: Recall

Which revenue model involves charging customers a recurring fee at regular intervals?

• Pay-per-click

• Subscription-based

• Freemium

• Affiliate marketing

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DOK Level 1: Recall

At which organizational decision-making level are routine, day-to-day operations managed?

• Strategic

• Tactical

• Operational

• Executive

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DOK Level 1: Recall

What is the main benefit of using automation in business processes?

• Increased error rates

• Higher operational costs

• Improved efficiency and accuracy

• Reduced employee satisfaction

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DOK Level 1: Recall

Which of the following is a tactical decision-making level activity?

• Setting the company's vision

• Developing departmental budgets

• Scheduling daily tasks

• Handling customer service issues

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DOK Level 1: Recall

Which revenue model allows users to access basic features for free and charges for premium features?

• Subscription-based

• Freemium

• Pay-per-click

• Affiliate marketing

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DOK Level 1: Recall

What is the primary focus of operational decision-making in an organization?

• Long-term strategic goals

• Day-to-day activities and processes

• Market expansion strategies

• Corporate mergers and acquisitions

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DOK Level 1: Recall

Which of the following is a key advantage of automation in manufacturing?

• Increased manual labor

• Consistent product quality

• Higher production costs

• Decreased production speed

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DOK Level 1: Recall