Constructive Communication

What is active listening

• Ignoring speaker

• Interrupting often

• Nodding only

• Fully engaged

Who benefits from constructive feedback?

• Both parties

• No one

• Only employee

• Only boss

Where is body language important?

• Face-to-face

• Texting

• Emails

• Phone calls

Complete the sentence: Constructive Communication...

• Creates conflict

• Is passive

• Builds trust

• Is negative

True or False: Eye contact is important

• True

• False

True or False: Tone affects message

• True

• False

What is a common barrier to Constructive Communication?

• Empathy

• Misunderstanding

• Trust

• Openness

Which is NOT a type of Constructive Communication?

• Verbal

• Written

• Visual

• Argumentative

How to handle conflicts?

• Discuss calmly

• Ignore them

• Shout louder

• Avoid them

Why is feedback important?

• Is negative

• Creates confusion

• Builds Improvement

• Is useless