Week 4 Quiz

What does fostering a culture of continuous improvement and innovation aim to achieve within teams and organizations?

• To enhance teamwork and organizational performance.

• To reduce the number of meetings.

• To increase the number of products.

• To decrease employee turnover.

What is the primary objective of implementing digital tools and technologies?

• To drive organizational change and improve efficiency.

• To increase the number of employees.

• To reduce operational costs.

• To enhance customer service.

What is the purpose of evaluating the effectiveness of change initiatives?

• To make data-driven decisions to enhance future strategies.

• To increase the number of employees.

• To reduce operational costs.

• To improve customer satisfaction.

What does digital transformation require organizations to continually challenge?

• The status quo

• Their competitors

• Their customers

• Their suppliers

What is one of the challenges organizations face during digital transformation?

• Getting comfortable with failure

• Reducing costs

• Increasing the number of employees

• Expanding their physical locations

What is not a recommended method for creating organisational values?

• Sitting down with a blank page

• Examining what the organisation already does

• Consulting with employees

• Reviewing the company's mission statement

Why can't a business's values be bought off the shelf?

• Because they are too expensive

• Because they are unique to the organization, its employees, and its beliefs

• Because they are not available in the market

• Because they are not important

Why is it important for organisational values to be truthful?

• To ensure profitability

• To gain market share

• To maintain integrity

• To attract investors

Which of the following is NOT a primary activity in the Traditional Linear Value Chain?

• Inbound

• Operations

• Technology

• Customer Service

What does a Value Chain refer to?

• A group of activities that a firm performs daily to deliver value to the market

• A chain of suppliers providing raw materials

• A series of marketing strategies

• A financial investment strategy