Motivating Workers Quiz

What is the main motivator for most employees?

• Job satisfaction

• Social needs

• Esteem needs

• Money

Why do firms go to the effort of ensuring their workers are motivated?

• To increase profits

• To increase customer complaints

• To decrease efficiency

• To reduce productivity

Which theorist believed that workers are motivated by personal gains, mainly money?

• Maslow

• Herzberg

• Taylor

• Freud

According to Maslow's Hierarchy of Needs, what motivates employees at the highest level?

• Personal growth

• Promotion

• Recognition

• Social needs

What is an example of financial motivators?

• Wages

• Free healthcare

• Job satisfaction

• Job rotation

Which type of pay is based on the number of hours worked?

• Salary

• Commission

• Piece-Rate

• Time-Rate

What is a non-financial motivator mentioned in the text?

• Profit-sharing

• Company vehicle

• Job satisfaction

• Performance-related pay

What does job rotation involve?

• Adding extra tasks to a worker's job description

• Providing opportunities for training

• Swapping around jobs for a limited time

• Working as a group on a particular process

What is the purpose of job enlargement?

• Adding tasks that require more skill and responsibility

• Providing opportunities for training

• Adding extra tasks of similar level of work

• Swapping around jobs for a limited time

What is the main benefit of job enrichment?

• Providing opportunities for personal growth and development

• Increasing the variety in the work itself

• Adding tasks that require more skill and responsibility

• Adding extra tasks to a worker's job description