Unit 1 Test: Employability Skills (R)

What does it mean to be employable?

• Able to be employed

• Usable

• Capable of holding a job & available for hire

What is etiquette?

• A prescribed or accepted code of behavior

• Ethical behavior

• Breaking the law

• Miscommunication

What are two types of communication?

• Writing and Reading

• Reading and communicating

• Mindreading and reading

When writing documents, you must make sure that the document is 

• Formatted properly

• Written with broken English

• Professional

When communicating through speaking, it is appropriate to use slang or jargon

• True

• False

When making a presentation, the speaker should practice the speech and look up periodically at the audience.

• True

• False

How can a person communicate without speaking?

• Head nodding

• Eye contact

• Body language

When making and returning telephone calls, the caller must

• Speak clearly and audibly

• Speak in a nonprofessional way

• Identify yourself and your company

When using social media, you are not a representative of your company.

• True

• False

__________________________ is a very important component of communicating.

• Talking

• Reading

• Listening