Knowledge Check 1

A strategy for engaging a diverse audience for your writing is to:

• Begin with a paragraph explaining your purpose and interest in the subject about which you are writing.
• Learn about your reader’s knowledge of the topic and write from their point of view.
• Get to your point quickly and be clear in the first few sentences what the document is about.
• Both B and C

When writing a persuasive document, which of the following is an effective way to establish your credibility?

• Include facts, data, and evidence in the body of your document.
• State your title and responsibilities in the first paragraph.
• Be certain to copy your supervisor on the document.
• Explain your background in a related area of expertise.

Which of the following phrases is most appropriate for use in a business communication to ask for a time to meet?

• Ring me when you’re free.
• Please respond to this email with your availability next week to discuss the new construction contract.
• Pop me an email when you can meet.
• When can I stop by with the contract?

Which of the following is the best example of a colloquialism that should be avoided in professional business writing?

• We need to touch base on this project.
• I'll get right on it.
• The meeting was a total bust.
• Please let me know if you have any questions.

Why is it important to avoid using dialects in business writing?

• Dialects can make it difficult for non-native speakers to understand the message.
• Dialects can create a sense of familiarity and closeness with the reader.
• Dialects can add a touch of humor and informality to the writing.
• Dialects can help to establish a strong regional identity.