Year 11 Health Studies Interpersonal Skills

exchanging of information by speaking, writing, non verbal actions or using some other medium.

• Communication

• Active listening

• Empathy

• Adaptability

when you not only hear what someone is saying, but also attune to their thoughts and feelings.

• Communication

• Active listening

• Empathy

• Adaptability

the ability to understand and share the feelings of another

• Communication

• Active listening

• Empathy

• Adaptability

ability or willingness to change in order to suit different conditions

• Communication

• Active listening

• Empathy

• Adaptability

a way for two or more parties to find a peaceful solution to a disagreement among them

• Conflict resolution

• Patience

• Negotiation

• Emotional Intelligence

capacity to accept or tolerate delay, problems, or suffering without becoming annoyed or anxious

• Conflict resolution

• Patience

• Negotiation

• Emotional Intelligence

a discussion aimed at reaching an agreement

• Conflict resolution

• Patience

• Negotiation

• Emotional Intelligence

the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically

• Conflict resolution

• Patience

• Negotiation

• Emotional Intelligence

an attitude of admiration or esteem, condition of showing honour

• Conflict resolution

• Respect

• Negotiation

• Emotional Intelligence

Draw in-effective communication .