Conversational Skills Quiz

When conversing with others,

• I usually do most of the talking.

• I usually let the other person do most of the talking.

• I try to equalize my participation in the conversation.

When I first meet someone,

• I wait for the other person to make the introduction first.

• I introduce myself with a smile and offer a handshake.

• When I first meet someone, I hug the person.

I usually,

• "warm-up" new conversations with small talk.

• avoid small talk and jump into more important matters.

• avoid starting conversations.

I usually,

• Make an effort to remember and use peoples' names.

• Don't pay attention to names as I tend to forget them.

• Only learn the names of important people.

I_________ use courtesy words and phrases - "Please," "Thank you," "You’re welcome," "I'm sorry."

• Frequently

• Occasionally

• Never

I tend to

• to be serious and don't smile often while conversing.

• Smile all the time while conversing.

• Smile at appropriate times while conversing.

I ________make eye contact while conversing.

• Always.

• Sometimes.

• Never.

While conversing,

• I hold my head still at all times.

• I nod my head at appropriate times.

• I nod my head constantly.

While conversing,

• I stand one-foot away from the person.

• I stand two- to three-feet away from the person.

• I stand five- to six-feet away from the person.

I often,

• Stand while talking to a person who is sitting.

• Sit while talking to a person who is sitting.

• Lean down while talking to a person who is sitting.