OB - Chp 4

Factors that motivate depend on the individual and the situation the individual is in.

• True

• False

The choice of intrinsic or extrinsic reward has little effect on employee behaviour.

• True

• False

In McClelland's theory of needs, the need for power is the drive to excel, and to achieve in relation to a set of standards.

• True

• False

In expectancy theory, the strength of a person's expectancy depends on how strongly he believes he can achieve high performance in the task.

• True

• False

A negative instrumentality indicates that high performance reduces the chances of getting a desired outcome.

• True

• False

Valence answers the question "If I'm rewarded, are the rewards attractive to me?"

• True

• False

Difficult goals, when accepted by the employee, result in higher performance than do easy goals.

• True

• False

The most important job-related issue for Dina is an easy commute to work. This is known as a hygiene factor according to Herzberg.

• True

• False

Herzberg's theory of needs assumes a link between satisfaction and productivity that is measured and demonstrated.

• True

• False

McClelland's theory tells us that individuals with a high need for achievement make good managers.

• True

• False